Reinventor Fieldbook Tools Government
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Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical lessons learned, do's and don'ts, steps to take, and pitfalls to avoid in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high-performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor-management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform.
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$74.00
$77.00
Save $3.00 ( / )
Save $3.00 ( / )
Real time +24 visitor right now
Product Details
Author(s):Osborne
Format:Â Paperback / softback
Publisher: Array
Language: English
ISBN 13: 9780787943325